How it works
Two ways to put your business online
Pay once for a website you own, or go monthly and get everything we offer, including online ordering when it launches. Here is exactly how each one works, from the first call to after your site is live.
Starter
A full website built from your menu or services, photos and reviews. Once it is paid off, the website is yours.
- Sign up and pay halfFill out the Get started form or call us. We go over your business, then you pay half ($249.50) so we can start building.
- Send us your detailsYour hours, a photo of your menu or price list, a few pictures of your place, and your phone number. Don’t have photos? We can use the ones already on your Google or DoorDash listing, with your OK.
- We build it and send you a previewYou get a private link to look at the site on your own phone before anyone else sees it.
- You tell us what to changeWrong price, a photo you don’t like, different wording: we fix it until you approve it.
- Pay the rest and go liveYou pay the remaining $249.50 and we put the site on your own web address (domain), set up so a picture of your business shows when the link is texted or shared.
- After launchWe keep hosting your site at no monthly charge. It stays as it was at launch unless you add the Care plan, or pay for changes one at a time.
Web address
You buy and own it, usually $12 to $20 a year from the registrar. We help you pick it and connect it.
Ownership
Once the full $499 is paid, the website is yours.
Care plan add-on: $25/month
We make your menu, price, hours and photo changes, and you get a login to the Concourse dashboard to make them yourself.
Online ordering
Not part of Starter. Your site links to wherever you already take orders, like DoorDash.
Ultimate
Everything we offer for one flat monthly price, with no contract. Concourse owns and runs the website for you while you’re subscribed.
- Sign up and pay your first monthFill out the Get started form or call us. Your first $299 is charged to your card when you sign.
- Send us your detailsThe same as Starter: hours, menu or services, photos and your phone number.
- We build everythingYour full website, your web address (included), a simple logo, extra pages like catering or specials, and your Google Business Profile set up so you show up on Google Maps.
- Preview, changes, then liveYou review it on your phone, we make your changes, and it goes live once you approve it.
- Every month afterYou’re billed $299 on the 1st, in advance, by card. Updates are included, you get the dashboard login, and your requests go to the front of the line.
Online ordering Coming soon
When it launches, customers order and pay right on your website, for pickup or delivery:
- Payments go through Stripe straight into your own account. Concourse never holds your money and takes no commission from you.
- Card fees (about 2.9% + 30¢ an order) are covered by setting online prices a little above your in-store prices. Customers never see a separate card fee.
- Delivery is done by a delivery partner such as Uber Direct, and the customer pays the delivery fee.
- You make and hand off the orders, just like a phone order.
If you cancel
- No contract and no cancellation fee. Tell us by text or email before your next billing date.
- Your website, dashboard and ordering stay on until the end of the month you paid for, then go offline.
- Want to keep it? Pay a one-time $200 and the website design and the web address become yours. We hand over the files and transfer the domain to your account.
Side by side
| Starter | Ultimate | |
|---|---|---|
| Price | $499 one time (half to start, half at launch) | $299 a month, no contract |
| Full website | Included | Included |
| Web address | You buy it (about $12–20 a year) | Included |
| Hosting | Included, no monthly charge | Included |
| Updates and dashboard | With the $25/month Care plan | Included |
| Google Business Profile setup | No | Included |
| Logo and extra pages | No | Included |
| Online ordering | No | Included Coming soon |
| Support | Standard | Priority |
| Who owns the website | You, once it’s paid off | Concourse, while you’re subscribed. Yours for $200 if you cancel |
The Concourse dashboard
Included with the Care plan and Ultimate. Sign in from your phone, change something, save, and your website shows it right away. No calling us, no waiting.
- Mark an item sold out, or a machine out of service
- Add, remove or rename menu items and services
- Change prices, or choose whether prices show
- Add photos to items
- Change your hours, including holidays
- Post a banner like “Closed Thanksgiving Day”
- Update your phone number and address
- Add your DoorDash or pickup links
What we need from you
- Your business hours
- A photo of your menu or price list
- A few pictures of your place and what you sell (or permission to use your listing photos)
- Your phone number and address
- For a domain you’re buying yourself (Starter): access to it, or we’ll walk you through it
Ready to start?
Tell us about your business and pick a plan. We’ll call you to go over everything before you pay anything.